1. Returns of products charged by the Company:
The return of products is charged to the Company only in the following case:
In all cases in which other than the sold ones are delivered, by type or quantity and which will be made within 10 working days from the receipt ..
In case of return at the expense of the company, the products must be returned in the condition received by the Customer and at the time agreed.
The return of the product to be replaced must be done together with all the documents that accompanied the product and its complete packaging. The return of the products at the charge of the Company will take place either by personal and means of transport of the Company or by courier, or at the headquarters of the Company.
2. Returns of products charged by the Customer
Return of products charged by the Customer can be made in cases where the Customer for any reason, other than the above, changed his mind and no longer wishes to purchase the product within 5 working days from the date of receipt.
The return of the products can be done either by the Customer himself at the Company’s headquarters or by sending them, the Customer being charged with their shipping costs, after consultation with the Company’s staff. In both cases mentioned above, the product must be in excellent condition together with all the original documents that accompanied the product and its complete packaging.
In case of return of the products, and provided that the products have been previously received and checked by the Company, the refund to the Customer will be made within 10 working days from the date of receipt. In case of payment by credit card, by canceling the debit of the credit card, which will be done by the Company and in case of payment by cash.